Two-Way Messaging
Seamless Communication with Two-Way SMS
Businesses need efficient and interactive communication channels to engage with customers. Two-Way SMS provides a seamless and automated solution, enabling real-time interactions through a dedicated four-digit short code. This powerful tool helps businesses streamline customer requests, collect valuable feedback, conduct surveys, and run interactive SMS campaigns—all while maintaining a direct line of communication with their audience.
How Two-Way SMS Works
With a dedicated short code like 4567, businesses can send messages to customers and receive replies through the same channel, ensuring instant and effective customer engagement.
Contact our sales
Discover Our Features
Key Features of Two-Way SMS
Dedicated and Unified Short Code
Covers both Du and Etisalat networks in the UAE.
Unlimited Keywords
Customize messaging campaigns with unlimited keywords.
Multiple Integration Options
Supports SMPP 3.4, HTTP, and SMS-to-Email APIs.
Comprehensive Reporting
Access detailed reports with multiple filters.
Flexible Campaign Management
Run both long and short code campaigns.
Use Cases of Two-Way SMS
🔹 Customer Support Automation
🔹 Survey & Feedback Collection
🔹 Appointment & Order Confirmations
🔹 Marketing Campaigns
🔹 Voting & Polling
See how our Solutions help businesses like yours succeed.
Discover how our solutions have empowered businesses to achieve success through real customer experiences.Â
Retail Brand
The WhatsApp API integration was easy and support was excellent. Our technical team found the documentation clear, making the process smooth from start to finish. We appreciated the proactive updates during onboarding, and the platform’s reliability has been a game-changer for our customer service.
Fintech Startup
Compliance was a top concern and Smart Call delivered total peace of mind. Their understanding of UAE regulations made our transition effortless. We value their commitment to data privacy and the way they keep us informed about regulatory changes. Our patient communications are now more secure and efficient.
Healthcare Provider
We scaled our campaigns effortlessly with their robust APIs. The platform’s uptime and delivery tracking features give us confidence for time-sensitive government alerts. Integration with our internal systems was straightforward, and the local account support made a real difference for our team.
Government Agency
As a leading education provider, we needed a messaging solution that was both reliable and easy to use. SmartCall’s platform allowed us to automate notifications for students and parents, improving attendance and engagement. The ability to send messages in bulk and track delivery has simplified our communication process. We highly recommend Smart Call Technology for any institution looking to modernize their messaging.
Education Institution
SmartCall’s SMS platform helped us improve customer engagement by 30%. Their delivery speed is unmatched and the interface is user-friendly for our marketing team. We’ve seen a noticeable increase in our campaign response rates since switching to Smart Call Technology. The back group was continuously responsive and prepared to assist